Alchemy Plumbing is committed to ensuring that our website is accessible to all users, including people with disabilities. We believe every visitor deserves a clear, usable, and inclusive experience.
Our Commitment
We are working to ensure that alchemyplumbing.ca conforms to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines help make web content more accessible to people with a wide range of disabilities, including:
- Visual impairments (including low vision and blindness)
- Hearing impairments
- Motor and physical disabilities
- Cognitive and neurological disabilities
Measures We Have Taken
- All images include descriptive
alttext for screen readers. - Navigation is keyboard-accessible throughout the site.
- Color contrast meets or exceeds WCAG 2.1 AA minimum ratios.
- Headings are used in a logical, hierarchical structure.
- Interactive elements include ARIA labels and roles where appropriate.
- The site is responsive and usable on mobile devices and assistive technology browsers.
- Links include descriptive text rather than generic labels like "click here."
- Forms include visible labels associated with each input field.
Compliance with AODA
As an Ontario-based business, Alchemy Plumbing recognizes the requirements of the Accessibility for Ontarians with Disabilities Act (AODA) and the Integrated Accessibility Standards Regulation (IASR). We are committed to meeting applicable web accessibility standards.
Known Limitations
While we strive for full accessibility, some areas may not yet fully conform to WCAG 2.1 AA. Areas under review include:
- Third-party embedded maps (Leaflet / OpenStreetMap) — text-based service area information is provided as an alternative.
- Any PDF documents published in future will be made accessible upon request.
Need Help or Have Feedback?
If you experience any difficulty accessing content on our website, or have suggestions for improvement, please contact us. We aim to respond within 2 business days.
- Email: Rahim@alchemyplumbing.ca
- Phone: (647) 639-0079 — available 24/7
Formal Complaints
If you are not satisfied with our response, you may contact the Accessibility Directorate of Ontario.
This statement reflects our current accessibility efforts and will be updated as improvements are made.